Frequently Asked Questions

You’ve got questions, and we want to help.

We hope these frequently asked questions and their answers will help make your shopping experience with Kum & Go something worth talking about.

If we haven’t covered a question you’d like to ask, please contact our customer relations team.

&Rewards

How do I register my &Rewards card?

  • To register your &Rewards card, please download the Kum & Go app on your mobile phone. You will be asked to enter your &Rewards card number as well as some information about yourself. We will send a single verification code to your email and mobile phone number. Enter this code to complete your registration.

I forgot to scan my &Rewards information at checkout. Can I still get my points?

  • Please email a photo or scan of your receipt to customerrelations@kumandgo.com along with your name, phone number and &Rewards card number. We will issue you your points and send a confirmation email to your address. We cannot issue points without a receipt.

I tried to change my password, but when I click submit, nothing happens

Kum & Go App

Can I download the app on my smartphone?

  • The Kum & Go app is currently available for the iPhone and Android devices.

How do I get an offer from the app?

  • Simply scan your app or enter your phone number at checkout and the in-app offers will be applied to your transaction.