We hope these frequently asked questions and their answers will help make your shopping experience with Kum & Go something worth talking about.
If we haven’t covered a question you’d like to ask, please contact our customer relations team.
How do I register my &Rewards card?
- To register your &Rewards card, please download the Kum & Go app on your mobile phone. You will be asked to enter your &Rewards card number as well as some information about yourself. We will send a single verification code to your email and mobile phone number. Enter this code to complete your registration.
I forgot to scan my &Rewards information at checkout. Can I still get my points?
- Please email a photo or scan of your receipt to email@example.com along with your name, phone number and &Rewards card number. We will issue you your points and send a confirmation email to your address. We cannot issue points without a receipt.
I tried to change my password, but when I click submit, nothing happens
- Please refresh your browser and log in with your new password. If you are still having issues, please contact us at firstname.lastname@example.org
Kum & Go App
Can I download the app on my smartphone?
- The Kum & Go app is currently available for the iPhone and Android devices.
How do I get an offer from the app?
- Simply scan your app or enter your phone number at checkout and the in-app offers will be applied to your transaction.