Have a question or want to share feedback?
Most Common Topics
- “I need to register my &Rewards card”
- Please note, we cannot register for you because we collect personal information.
- You must have an email address or Facebook account to enroll in the program.
- Once you have an email address and/or Facebook account set up, please visit: https://rewards.kumandgo.com/signup-landing
- If you join using Facebook, your information will be transferred from your Facebook account. If you sign up using Facebook, please always choose “Sign in with Facebook” on future visits.
- If you choose to Join &Rewards with Email, you’ll be asked to enter:
- First Name
- Last Name
- Email Address
- Date of Birth
- Phone Number
- Zip Code
- Loyalty Card Number (If you have one you picked up at a store earlier. It is not necessary to have a physical card to use the program.)
- “I forgot to scan my &Rewards app/swipe my &Rewards card and want to get my points”
- Please email a photo or scan of your receipt to firstname.lastname@example.org along with your name, phone number and &Rewards card number. We will issue you your points and send a confirmation email to your address.
- We cannot issue points without a receipt.
- “I registered on your website, but haven’t received the email yet”
- Check your Spam filter.
- If the email has not arrived within 10 minutes of clicking the link, and it’s not in your Spam filter, please contact us at email@example.com
- “I tried to change my password, but when I click submit, nothing happens”
- Please refresh your browser and log in with your new password
- If you are still having issues, please contact us at firstname.lastname@example.org
Provide Feedback or Ask a Question
Let us know what’s on your mind! Our Customer Relations team is on hand Monday through Friday from 8 a.m. to 5 p.m. Central time and will return messages within 48-72 business hours. We are currently experiencing a high volume of calls and emails, and ask for your patience as we work to answer all customer questions and concerns.
For quickest response, email us at email@example.com.
If you have a more complicated question, please call 888-458-6646. If all representatives are on the phone, please leave a voicemail when prompted and we’ll call you back within 48 hours.
If you’d like to ask for an in-kind donation, please submit a donation request instead.
If you need assistance with verifying employment, please connect with our verification partner, The Work Number.