Contact Us

Have a question or want to share feedback?

Most Common Topics

  • “I need to register my &Rewards card”
    • To register your &Rewards card, please visit https://rewards.kumandgo.com/signup-landing. (Please note, we cannot register for you because we collect personal information.)
    • You will be asked to enter your &Rewards card number as well as some information about yourself.
    • We will send a single verification code to your email and mobile phone number. Enter this code to complete your registration.
  • “I forgot to scan my &Rewards app/swipe my &Rewards card and want to get my points”
    • Please email a photo or scan of your receipt to customerrelations@kumandgo.com along with your name, phone number and &Rewards card number. We will issue you your points and send a confirmation email to your address.
    • We cannot issue points without a receipt.
  • “I tried to change my password, but when I click submit, nothing happens”

Provide Feedback or Ask a Question

Let us know what’s on your mind! Our Customer Relations team is on hand Monday through Friday from 8 a.m. to 5 p.m. Central time and will return messages within 48-72 business hours.

For quickest response, email us at customerrelations@kumandgo.com.

If you have a more complicated question, please call 888-458-6646. If all representatives are on the phone, please leave a voicemail when prompted and we’ll call you back within 48-72 business hours.

If you’d like to ask for an in-kind donation, please submit a donation request instead.

If you need assistance with verifying employment, please connect with our verification partner, The Work Number.